Funnel Breezy Knowledge Base

Funnel Breezy Knowledge Base

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How can I connect my Instagram/Facebook DM to Funnel Breezy?

Learn how to quickly connect your Facebook and Instagram DM's to your conversations in Funnel Breezy.

Updated 2 days ago

Please watch the video below to learn how to quickly connect your Facebook and Instagram DM's to your conversations in Funnel Breezy.

How to Connect Facebook Messenger and Instagram DMs to Funnel Breezy: A Step-by-Step Guide

Steps:

  1. Login and Access Connections:

    • Log in to your Funnel Breezy account.

    • Navigate to the "Integrations" section.

    • Look for the category with socials logo (FB and IG).

    • Click "Connect."

  2. Connect Facebook Account:

    • Ideally, you should already be logged into your Facebook account. If not, log in now.

  3. Choose Facebook Page:

    • A list of your Facebook Pages will appear. Select the one you want to connect (e.g., Lady Boss Studio).

  4. Confirm Instagram Connection:

    • If an Instagram account is linked to the selected Facebook Page, you'll see a prompt to "Connect Facebook and Instagram." Click on it to confirm the connection.

  5. Enable Message Receiving:

    • Two options will be displayed:

      • Receive Facebook Messenger Messages: Ensure this toggle is switched on.

      • Receive Instagram DM Messages: Make sure this toggle is also turned on.

  6. Test the Connection (Optional):

    • This step is optional but recommended to verify the connection.

    • Log in to your personal Instagram account on a separate device.

    • Find the Instagram account connected to Funnel Breezy (e.g., Lady Boss Studio).

    • Send a test message (e.g., "Hey Tasha, would love to chat about your programs").

  7. View Message in Funnel Breezy:

    • Switch back to Funnel Breezy.

    • Go to "Conversations."

    • You should now see the test message you sent from Instagram displayed within the platform.

    • You can reply directly to the message from within Funnel Breezy.

  8. New Contact Creation (Optional):

    • Navigate to the "Contacts" section in Funnel Blaster.

    • You'll see a new contact automatically created for the person who sent the Instagram DM. (Note: No email address will be available initially as the connection is via Instagram DMs.)

  9. Adding Contact to Pipeline (Optional):

    • In the contact's details, scroll down and click the option to "Add to Pipeline" as an opportunity.

    • Select the desired pipeline, opportunity level, and value (if applicable).

    • Choose a status (likely "Open") and source ("Instagram" in this case).

    • Click "Create" to add the contact to the chosen stage of your pipeline.

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